Legal
DeltaIQ, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes how we collect, process, retain, and disclose personal data about you when providing services to you through our website, subscriber dashboard, market-condition publication, and other products and services that link to this policy (our “Products”, as further described in our Terms of Service) and our practices for using, maintaining, protecting, and disclosing that information.
This policy applies only to information we collect:
It does not apply to information collected by:
We may provide additional or different privacy policies that are specific to certain features, services, or activities.
Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Products or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Products after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Our Products are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information.
“Personal data” is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, or payment information, or any other identifier we may use to contact you online or offline.
The types and categories of personal data we collect or process include:
Some of the information described above may be collected automatically, as described in How We Collect Your Personal Data below.
We may also collect, use, and share information that does not, on its own, identify you as an individual, including aggregated or de-identified information and statistical or demographic data, for any purpose. If we combine or connect non-personal, statistical, or technical data with personal data so that it directly or indirectly identifies you, we treat the combined information as personal data, which will be used in accordance with this privacy policy.
We collect information about you when you interact with our Products, such as when you sign up for a subscription or free trial, complete checkout, provide your mobile number and consent to receive text messages, manage your account or billing through My Account, contact us for support, or create or post content through any community features we may offer.
As you navigate through and interact with our Products, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies, web beacons, and other tracking technologies, including details of your interactions with our Products, such as traffic data, logs, and other communication data, and which resources and Products features you access and use.
Using automatic collection technologies helps us to improve our Products and to deliver a better experience. The technologies we use for this automatic data collection may include:
When you interact with the Products, there are third parties that may use automatic collection technologies to collect information about you or your device. These third parties may include:
These third parties may use tracking technologies to collect information about you when you use the Products. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
We may receive personal data about you from our service providers and combine it with information we collect directly from you. For example, we receive confirmation of payment, billing details, and subscription status from Stripe, message delivery and opt-out status from our messaging provider, and delivery and engagement information from our email platform provider. We do not purchase personal data about you from data brokers, and we do not receive demographic or preference profiles about you from business partners.
We use information that we collect about you or that you provide to us, including any personal data, to:
The usage information we collect, whether connected to your personal data or not, helps us improve our Products and deliver a better experience by enabling us to estimate our audience sizes and usage patterns, store information about your preferences, and recognize you when you return to our Products.
For the avoidance of doubt, we do not use your personal data to tailor, individualize, or personalize the content of publications, which analyze market conditions and are published identically and simultaneously to all subscribers as described in our Terms of Service.
We do not collect, use, or disclose your personal data to train large language models or other artificial intelligence models. Where we use artificial intelligence tools internally to process market or macroeconomic information, those tools do not receive your personal data.
When you opt in to SMS, mobile phone numbers and text messaging opt-in and consent data collected in connection with the Products are used solely to send optional notification texts prompting you to sign in and view new subscriber dashboard content, and related service communications you have requested. SMS is optional and is not required to purchase or use non-SMS Products such as the dashboard. Message frequency varies with how often we publish new dashboard content. Message and data rates may apply. Your number is shared with our messaging provider and telecommunications carriers solely to deliver messages to you. You may opt out of text messages at any time by replying STOP to any message, as described in our Terms of Service.
SMS / mobile information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may disclose aggregated or de-identified information about our users, and information that does not identify any individual, without restriction. We may disclose personal data that we collect or you provide as described in this privacy policy:
We do not sell your personal data, and we have not sold personal data in the preceding twelve months.
This section describes mechanisms you can use to control certain uses and disclosures of your information. We strive to provide you with choices regarding the personal data you provide to us:
We do not control third parties’ collection or use of your information. However, these third parties may provide you with ways to choose not to have your information collected or used for targeted advertising, including through the Network Advertising Initiative’s opt-out tools.
Depending on your state of residency, you may have certain rights related to your personal data, including:
Important: the exact scope of these rights varies by state, and there are exceptions where we may not have an obligation to fulfill your request. To exercise any of these rights, contact us at support@getdeltaiq.com with the subject line “Privacy Request.” We will take reasonable steps to verify your identity before responding. To appeal a decision regarding a consumer rights request, reply to our response and your appeal will be reviewed.
Some browsers and browser extensions support the Global Privacy Control (“GPC”), which can send a signal to process a request to opt out from certain types of data processing, including data “sales” as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.
Nevada provides its residents with a limited right to opt out of certain personal data sales. We do not sell personal data as defined under Nevada law; Nevada residents may nonetheless submit opt-out requests to support@getdeltaiq.com.
If you are a California resident, the California Consumer Privacy Act, as amended (the "CCPA"), may provide you with additional rights regarding our use of your personal information. The categories of personal information we collect, the sources from which we collect it, the purposes for which we use it, and the categories of third parties to whom we disclose it are described in the sections of this policy above. We do not sell or share your personal information as those terms are defined under California law, and we have not done so in the preceding twelve months. We do not use or disclose sensitive personal information for purposes requiring a right to limit under California law, and we do not offer financial incentives in exchange for personal information. California residents may exercise the rights described in this section, including access, correction, deletion, and opt-out rights, by contacting us at support@getdeltaiq.com with the subject line "Privacy Request," and we will not discriminate against you for exercising any of these rights.
We use commercially reasonable administrative, physical, and technical safeguards designed to secure your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. Payment card information is handled by Stripe and is subject to Stripe’s security practices; we do not store full card numbers.
The safety and security of your information also depends on you. Where you have credentials for access to the Products or My Account, you are responsible for keeping them confidential. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to or through our Products. Any transmission of personal data is at your own risk, and we are not responsible for circumvention of any privacy settings or security measures contained on the Products.
We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Products, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.
We may update this policy from time to time, and we will provide notice as required by applicable law. If we make material changes to how we treat our users’ personal data, we will notify you by email to the address associated with your subscription or through a notice on the website. The date this policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you and for periodically visiting this policy to check for any changes.
To exercise your rights, or to ask questions or comment about this privacy policy and our privacy practices, contact us at: support@getdeltaiq.com.